Shipping Policy

Shipping Policy - Damaclius Technologies

Thank you for visiting and shopping at Damaclius Technologies. Following are the terms and conditions that constitute our Shipping Policy.

1.Shipment processing time

Orders placed before 2:00 PM are processed within 1 business day after confirmation.
Orders are not processed or shipped on Sundays or public holidays.

During periods of high order volume or unforeseen circumstances, processing or delivery may be delayed. If a significant delay occurs, we will contact you via email or telephone.

Email: info@damacliustech.com

Tel: +254715954299

2.Shipping rates & delivery estimates

Shipping Coverage
We currently deliver orders within Kenya only.

Delivery Information
Delivery times shown below are estimates and may occasionally vary due to weather conditions, courier delays, location accessibility, or high order volumes.

All shipping costs are fixed and shown below. No additional shipping charges will be added after checkout.

3.Shipment confirmation & Order tracking

Once your order has been shipped, you will receive a shipment confirmation email or message with delivery details.

Tracking information will be provided when available. Please allow up to 24 hours for tracking updates to become active after shipment.

If you do not receive tracking information or need assistance, please contact us at:
Email: info@damacliustech.com
Tel: +254715954299

4.Customs, Duties and Taxes

Product prices displayed on our website do not include applicable taxes.
Any required taxes will be calculated and displayed at checkout based on your location.

No customs or import duties apply for orders delivered within Kenya.

5. Damaged, Lost, or Missing Items

If your order arrives damaged, defective, or is lost during delivery, please contact us within 48 hours of receiving your order.

Email: info@damacliustech.com
Tel: +254715954299

We will work with the shipping carrier and assist you in resolving the issue, including replacement or further support where applicable.

Please keep all packaging materials and damaged items until the issue is resolved.

6.Returns Policy

We accept returns within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition and packaging.

• Used, damaged, or altered items will not be eligible for a refund.

To request a return, please contact us at:
Email: info@damacliustech.com
Tel: +254715954299

Once your return request is approved, return instructions will be provided.

After we receive and inspect the returned item, a refund will be issued to the original payment method within 5–7 business days.

For full details, please review our complete Return & Exchange Policy.

7.Policy Updates

Damaclius Technologies reserves the right to update or modify this Shipping Policy at any time to reflect changes in our operations, legal requirements, or service practices.

Any updates will be posted on this page, and the Last Updated date will be revised accordingly.

Last Updated: February 2026